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Managing Application Support During Pharma IT Transformation

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Streamline Application Support for IT Transformation
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The pharmaceutical industry thrives on innovation. From groundbreaking research to cutting-edge technologies, advancements are constantly pushing the boundaries of what’s possible in drug discovery and development. However, this relentless pursuit of progress can sometimes leave behind a critical but often overlooked element: application support.

Legacy systems, the workhorses of yesteryear’s R&D efforts, may not possess the agility or scalability needed to support the demands of modern drug development pipelines. This can lead to a number of challenges, including:

  • Downtime and Performance Issues: Outdated systems are more prone to crashes and slowdowns, disrupting workflows and hindering research progress. 
  • Data Integrity Concerns: Legacy systems might not have the robust security features needed to ensure the accuracy and reliability of critical data
  • Limited User Functionality: Legacy interfaces can be cumbersome and inefficient, hindering user productivity.
  • Regulatory Compliance Challenges: Maintaining compliance with evolving regulations becomes difficult with outdated systems.

While a complete overhaul of your IT infrastructure might seem like the ideal solution, it can be a complex and costly undertaking. The key lies in finding a balance between leveraging the value of existing systems and integrating modern solutions for a more efficient and future-proof environment.

This blog explores how to navigate application support<span style=”font-weight: 400;”> during a pharmaceutical IT transformation, including the potential benefits of outsourcing application support and IT staff augmentation.

Navigating the IT Transformation Journey

As your organization embarks on an IT transformation journey, here are some key considerations for managing application support:

  • Inventory and Assessment: Begin by taking stock of your current application landscape. Identify legacy systems and assess their criticality to your operations. Evaluate their performance, security features, and compliance capabilities.
  • Phased Approach: A complete system overhaul might not be necessary or practical. Consider a phased approach, prioritizing the modernization of critical systems while optimizing support for legacy systems that remain in use.
  • Skill Gap Identification: Modernization efforts might require expertise that your current IT team may not possess. Identify any skill gaps and explore options for filling them.

The Role of Application Support During Transformation

Application support<span style=”font-weight: 400;”> plays a crucial role throughout the IT transformation process. Here’s how:

  • Maintaining Legacy Systems: Even as you transition to modern solutions, legacy systems might still be essential for some operations. A robust application support team ensures their continued functionality and performance.
  • User Training and Support: Modern solutions often come with new features and functionalities. Application support is crucial for providing user training and ongoing support to ensure smooth adoption.
  • Integration Support: Integrating new solutions with existing systems can be complex. Application support helps manage this process, ensuring seamless data flow and system interoperability.
  • Data Migration: Migrating data from legacy systems to new platforms requires careful planning and execution. Application support plays a vital role in ensuring data integrity throughout the process.

Considering Outsourcing Application Support

Managing application support during an IT transformation can place a significant strain on your internal IT resources. This is where outsourcing application support can be a valuable strategy.

Benefits of Outsourcing Application Support:

  • Cost Savings: Outsourcing eliminates the need to hire and train additional staff, reducing overall IT costs.
  • Access to Expertise: Outsourcing partners often have a pool of highly skilled professionals with experience in supporting both legacy and modern systems.
  • Improved Scalability: Outsourcing partners can scale their resources to meet your evolving needs during the transformation process.
  • Focus on Core Activities: Outsourcing frees internal IT staff to focus on strategic initiatives related to the transformation itself.

IT Staff Augmentation

IT staff augmentation<span style=”font-weight: 400;”> can be another valuable tool during IT transformation. This involves bringing in temporary or contract IT professionals to fill specific skill gaps within your existing team.

Benefits of IT Staff Augmentation:

  • Cost-Effectiveness: Compared to hiring full-time employees, staff augmentation offers a more cost-effective way to access specialized skills.
  • Flexibility: You can scale the level of augmentation based on your specific project needs.
  • Faster Time to Value: Staff augmentation allows you to quickly access expertise without lengthy recruitment processes.

9NEXUS: Your Trusted Partner in Pharma IT Transformation

9NEXUS, a leading outsourcing partner in the UK, offers comprehensive solutions to support your pharmaceutical organization’s IT transformation journey. Our team of certified professionals possesses extensive experience in:

  • Legacy System Support: We provide expert support for a wide range of legacy applications commonly used in the pharmaceutical industry.
  • Modern Solution Integration: Our team seamlessly integrates new technologies with your existing infrastructure, ensuring optimal performance and data flow.
  • Data Migration Services: We offer secure and reliable data migration services to ensure the integrity of your critical data during the transformation process.
  • Ongoing Application Support: Whether you choose to outsource completely or augment your team, 9NEXUS provides ongoing application support for both legacy and modern systems.
  • IT Staff Augmentation: We offer tailored IT staff augmentation solutions to fill specific skill gaps within your existing team during the transformation.

Ready to Streamline Your Pharma IT Transformation?

Contact 9NEXUS today for a free consultation! We’ll work closely with you to understand your specific needs and develop a customized application support or IT staff augmentation solution that empowers your organization to achieve its IT transformation goals.

This blog has provided a roadmap for navigating application support during a pharmaceutical IT transformation. Outsourcing application support and IT staff augmentation can be valuable strategies to consider, and partnering with a trusted expert like 9NEXUS can ensure a smooth and successful transition.

In the ever-evolving business landscape, staying ahead requires more than just data; it demands actionable insights. With 9NEXUS as your partner, your journey towards data-driven success begins. And be sure to follow us on LinkedIn for the latest news and updates!

Key Takeaways

Frequently Asked Questions (FAQs)

Common challenges include maintaining functionality of legacy systems, ensuring user adoption of new solutions, integrating new technologies with existing infrastructure, and managing data migration securely.

Absolutely! Outsourcing offers cost savings, access to specialized expertise in both legacy and modern systems, improved scalability to meet evolving needs, and frees internal IT to focus on strategic transformation initiatives.

Staff augmentation provides a cost-effective way to access specific skills needed during the transformation. It offers flexibility to scale resources and allows for quicker access to expertise compared to traditional hiring processes.

Choose a partner with proven experience in the pharmaceutical industry, a commitment to data security and regulatory compliance, a team with expertise in both legacy and modern applications relevant to your needs, and a focus on open communication and collaboration.

Select a partner that offers a comprehensive onboarding process, clear communication channels, and a dedicated team to manage the transition.

9NEXUS is a leading UK outsourcing partner with extensive experience in the pharmaceutical industry. We offer a wide range of solutions, including legacy system support, modern solution integration, data migration services, ongoing application support, and IT staff augmentation.

Outstaffing Solutions | 9NEXUS
Outstaffing Solutions | 9NEXUS
Outstaffing Solutions | 9NEXUS

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