9NEXUS | Staff Augmentation Solution Provider In UK
Outstaffing Solutions | 9NEXUS
Outstaffing Solutions | 9NEXUS

Revolutionizing Customer Interaction with AI-Powered Chatbots

Customer: Leading IT Solutions Provider
Industry: Information Technology

Revolutionizing Customer Interaction with AI-Powered Chatbots

The Challenge

Our customer, a global IT solutions provider, embarked on a transformative journey – implementing AI-based chatbots for their clients in the buy now pay later industry. The objective was to revolutionize customer interactions, enabling efficient and personalized support. To realize this, they sought an AI Engineer skilled in Python and Natural Language Processing (NLP) to orchestrate the integration of advanced AI capabilities.

Outstaffing Solutions | 9NEXUS

The Solution

We emerged as the catalyst, offering a tailored solution to address the customer’s need for an AI Engineer. Drawing from our extensive tech talent network, we identified a proficient AI Engineer with expertise in Python and NLP. Their adeptness in advanced AI technologies made them an ideal fit for this project.

Outstaffing Solutions | 9NEXUS

The Implementation

Collaboration unfolded seamlessly, guided by our dedication to achieving concrete results. The AI Engineer effortlessly merged their expertise into the client’s operations. This partnership extended beyond staffing, focusing on skill alignment with project objectives. We facilitated onshore support mechanisms, including transparent communication channels, efficient project management, and direct coordination, to ensure successful integration.

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The Result

Our tailored staffing solution led to transformative outcomes. The AI Engineer seamlessly integrated Python and NLP capabilities, revolutionizing customer interactions for the buy now pay later industry. The client’s AI-based chatbots now provided personalized and efficient support, enhancing customer satisfaction. The amalgamation of onshore support and offshore AI proficiency propelled the project towards success.

Outstaffing Solutions | 9NEXUS
Our IT Staff Augmentation Process

We induct candidates into our talent pool after an exhaustive recruitment process. Starting with a preliminary test, we conduct two or more interviews for each applicant to ensure that they are the right fit for our company. They are tested on their technical skills as well as the soft skills necessary for social and cultural integration. When you partner with 9NEXUS, these vetted candidates will be ready to join your team. Our collaboration is based on a simple four-step process.

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Consultation

Identifying your requirements is the first step in creating the perfect software development team. You can determine the specifics of your requirements with support from our industry experts.
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Team Selection

We will provide the resources that are best matched to your needs. Whether it is a business analyst role or a software architect position, you can rely on us to provide resources that fit perfectly in your team.
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Team On-Boarding

Working together, we can make sure that the new members are quickly onboarded and acquainted with the new work environment. We will also help setup initial knowledge transfer sessions with your in-house team.  
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Team Management

You will be in control of the extended team. You can directly oversee their performance and workload, and can discuss technical challenges and areas of improvement with a dedicated account manager.

Awards & Recognition

Outstaffing Solutions | 9NEXUS

Top IT Services Company, UK (2022) - Clutch

Outstaffing Solutions | 9NEXUS

Top IT Services Company, UK (2022) - GoodFirms

Outstaffing Solutions | 9NEXUS

Top IT Services Company, UK (2022) - Techreviewer

Outstaffing Solutions | 9NEXUS

Top Software Developers, UK (2022) – TopDevelopers

Why To Choose 9NEXUS?

Hire AI Engineers | 9NEXUS
Hire AI Engineers | 9NEXUS

You may be based in Manchester, where there is a shortage of good engineering expertise, or in London, where you must spend an arm and a leg to recruit and keep top IT talent. In either case, we can offer you the best talent from India who can get things done  fast and within your budget.

Hire ML Engineers | 9NEXUS

Quick Recruitment

95% of engineers interviewed by our clients get accepted. We do the heavy-lifting of scanning and ruling out the wrong candidates, so you don’t have to.

Hire ML Engineers | 9NEXUS

UK Working Hours

Our remote engineers work UK hours to ensure easier collaboration and communication. We adjust so you don’t have to.

Hire ML Engineers | 9NEXUS

Scalability

Hire fast from our pool of carefully-vetted engineers as you grow or downsize as you like. We can setup teams within a week’s notice.

Hire ML Engineers | 9NEXUS

High Employee Retention

Thanks to the challenging projects our clients trust us with, it keeps the morale of our engineers high and our attrition rates low.

Hire ML Engineers | 9NEXUS

Dedicated Technical Leads

Our technology experts & architects provide the necessary guidance and mentorship to developers to ensure minimal overhead for you.

Hire ML Engineers | 9NEXUS

Intellectual Property

We guarantee transparency, safety, and proper transfer of IP rights to our clients. Intellectual Property for the software we develop for you will belong to you. 

Hire ML Engineers | 9NEXUS

Insurance

We take care of you by ensuring that all necessary liability insurance policies are in place and relevant protection measures have been taken through our UK entity.

Hire ML Engineers | 9NEXUS

Performance Management

Our engineers integrate into your internal team’s processes, and participate in daily meetings allowing you to manage their performance. 

Our Clients

9NEXUS serves a global clientele consisting of entrepreneurs, startups, small and medium businesses, and large enterprises.
Here are some of our esteemed clients.