9NEXUS | Staff Augmentation Solution Provider In UK
Hire AI Engineers | 9NEXUS

It is our job to support you throughout the lifetime of your software project.

Hire AI Engineers | 9NEXUS

9NEXUS greatly values its customers and makes sure to fulfil all their software related needs. For every project we undertake, whether it is a mobile app or a web-based one, we accompany our customers to the very end of the journey. Once the development phase is complete and the product is finalised, we help you launch it. But that is not where it ends. For a fair additional cost, you can avail our annual application maintenance and support services. Our expert team stays by your side for any further support that the users may need. Our application maintenance services also cover legacy systems.

Outstaffing Solutions | 9NEXUS
Outstaffing Solutions | 9NEXUS

What Are Your Options For Application Maintenance annd Support Services?

We have varying levels of application maintenance and support plans available for our clients. Our application maintenance and support team is always on standby, ready to address any concerns raised by the users at any moment. Our team members will work with you until you are thoroughly satisfied with the resolution of your problems.

Outstaffing Solutions | 9NEXUS

On-Call Support

Outstaffing Solutions | 9NEXUS

Email Assistance

Outstaffing Solutions | 9NEXUS

Online Ticketing System

Outstaffing Solutions | 9NEXUS
Outstaffing Solutions | 9NEXUS

What Do Our Application Maintenance And Support Services Cover?

We have varying levels of application maintenance and support plans available for our clients. Our application maintenance and support team is always on standby, ready to address any concerns raised by the users at any moment. Our team members will work with you until you are thoroughly satisfied with the resolution of your problems.

Outstaffing Solutions | 9NEXUS

Post-Launch Support

Just launched your new software project? Let us handle any problems you encounter after the project has been implemented.

Outstaffing Solutions | 9NEXUS

Troubleshooting

If you ever get stuck, we will go through your system and check it thoroughly to get to the bottom of the issue and fix it.

Outstaffing Solutions | 9NEXUS

Contingency Plans

We build application maintenance and support strategies to avoid certain accidents, and tell you how to fix any unforeseen mishaps.

Outstaffing Solutions | 9NEXUS

Prompt Fixing of Errors/Bugs

In case of a bug or error in the system, our dedicated application maintenance and support services team will fix it so you can have a smooth experience.

Outstaffing Solutions | 9NEXUS

Approachable Helpline Team

Our helpful team members are always at your disposal to address your issues and sort out any problems.

Outstaffing Solutions | 9NEXUS

Updates to the App

If you feel that your system requires some additional module, our application maintenance and support services team will take care of it.

Awards & Recognition

Outstaffing Solutions | 9NEXUS

Top IT Services Company, UK (2022) - Clutch

Outstaffing Solutions | 9NEXUS

Top IT Services Company, UK (2022) - GoodFirms

Outstaffing Solutions | 9NEXUS

Top IT Services Company, UK (2022) - Techreviewer

Outstaffing Solutions | 9NEXUS

Top Software Developers, UK (2022) – TopDevelopers

How 9NEXUS Can Help You With Outstanding Application Maintenance & Support Services ?

Outstaffing Solutions | 9NEXUS
Outstaffing Solutions | 9NEXUS

You may be based in Manchester, where there is a shortage of good engineering expertise, or in London, where you must spend an arm and a leg to recruit and keep top IT talent. In either case, we can offer you the best talent from India who can get things done  fast and within your budget.

Outstaffing Solutions | 9NEXUS

Quick Recruitment

95% of engineers interviewed by our clients get accepted. We do the heavy-lifting of scanning and ruling out the wrong candidates, so you don’t have to.

Outstaffing Solutions | 9NEXUS

UK Working Hours

Our remote engineers work UK hours to ensure easier collaboration and communication. We adjust so you don’t have to.

Outstaffing Solutions | 9NEXUS

Scalability

Hire fast from our pool of carefully-vetted engineers as you grow or downsize as you like. We can setup teams within a week’s notice.

Outstaffing Solutions | 9NEXUS

High Employee Retention

Thanks to the challenging projects our clients trust us with, it keeps the morale of our engineers high and our attrition rates low.

Outstaffing Solutions | 9NEXUS

Dedicated Technical Leads

Our technology experts & architects provide the necessary guidance and mentorship to developers to ensure minimal overhead for you.

Outstaffing Solutions | 9NEXUS

Intellectual Property

We guarantee transparency, safety, and proper transfer of IP rights to our clients. Intellectual Property for the software we develop for you will belong to you. 

Outstaffing Solutions | 9NEXUS

Insurance

We take care of you by ensuring that all necessary liability insurance policies are in place and relevant protection measures have been taken through our UK entity.

Outstaffing Solutions | 9NEXUS

Performance Management

Our engineers integrate into your internal team’s processes, and participate in daily meetings allowing you to manage their performance. 

Key facts about
9NEXUS

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Our Clients

9NEXUS serves a global clientele consisting of entrepreneurs, startups, small and medium businesses, and large enterprises.
Here are some of our esteemed clients.

Frequently Asked Questions

Outsourcing is when a company contracts with another company (like 9NEXUS) to provide services or products it could otherwise produce itself. Outstaffing, on the other hand, is when a company hires employees from another company to work on its behalf.

9NEXUS offers both solutions, providing comprehensive outsourcing and outstaffing services to meet the diverse needs of its clients.

When choosing an outsourcing partner for Application Maintenance and Support, consider factors such as their expertise, experience, track record, communication capabilities, and cultural fit. 9NEXUS stands out as a trusted partner with a proven track record of delivering high-quality services tailored to your needs, making us the ideal choice for your outsourcing requirements.

Application maintenance and support involve activities aimed at ensuring the continued functionality, reliability, and security of software applications post-deployment. This includes bug fixes, performance enhancements, security updates, and user support to address issues and maintain optimal performance.

Hiring an Application Maintenance and Support Expert offers several benefits, including access to specialized skills and knowledge, cost savings, improved application performance and reliability, enhanced security, and increased user satisfaction. By partnering with experts like those at 9NEXUS, businesses can ensure the ongoing success of their applications.

If you are not satisfied with our Application Maintenance and Support Expert, we provide a transparent feedback mechanism to address your concerns. At 9NEXUS, customer satisfaction is our priority, and we are committed to resolving any issues promptly. If necessary, we offer suitable replacements or solutions to meet your requirements.

The duties of application maintenance include identifying and resolving software bugs and issues, implementing updates and patches, optimizing performance, ensuring data security, providing user support, and managing changes in user requirements. These tasks are essential for maintaining the functionality and usability of software applications over time.

IT outstaffing involves hiring remote professionals through a third-party provider like 9NEXUS. We offer our consultants to help you build a dedicated team of skilled IT experts who work exclusively on your projects, providing flexibility, scalability, and cost-efficiency. You manage the team while we handle administrative aspects.

To outsource Application Maintenance and Support tasks effectively, start by defining your project requirements and goals. Then, partner with a reputable outstaffing solution provider like 9NEXUS, who can match you with experienced professionals. Communicate clearly and regularly with the outsourced team, establish performance metrics, and ensure transparency throughout the process.

Application outsourcing services refer to the practice of delegating the management and maintenance of software applications to external service providers. Outsourcing application maintenance and support tasks allows companies to focus on their core business activities while leveraging the expertise and resources of specialized providers like 9NEXUS.

Choosing 9NEXUS for Application Maintenance and Support ensures access to a team of skilled professionals with expertise in maintaining and supporting various types of applications. We offer flexible staffing solutions, transparent communication, and a commitment to delivering exceptional service. With 9NEXUS, you can trust that your applications will be in capable hands.

Hiring an Application Maintenance and Support expert involves defining your project requirements, evaluating candidates’ skills and experience, and conducting interviews or assessments. At 9NEXUS, we simplify the hiring process by providing access to a pool of qualified experts, providing you with the right fit for your project quickly and efficiently.

Outsourcing application maintenance and support tasks offers several advantages, including cost savings, access to specialized expertise, improved efficiency, and reduced workload for internal teams. By outsourcing to a trusted provider like 9NEXUS, businesses can ensure the ongoing success and reliability of their applications while focusing on core business activities.